Changing Work Titles & Greater Equality

“Habits change into character.” ~Ovid (43 BCE-17 CE), Ancient Roman poet Which is correct: fireman or firefighter? The answer is both! But one has been gaining traction lately, along with many other gender-neutral terms for occupational titles. Here’s why: Many professions were traditionally only open to men. As women have gained greater rights and society has become more...

Conversation tip #15: Seek to Understand

Seek to Understand Have you ever seen two emotional people talk past each other? Both talk and neither listen. Both want to tell the other, and don’t want to hear – or understand – what the other person is saying. This happens too often in stressful workplaces. Stephen Covey, author of the international bestseller called “Seven Habits of Highly Effective People, advises people “to seek first to...